Restart your watch by pressing and holding the back (left) and bottom buttons until you see the Fitbit logo. Go back to the Fitbit app and try again to add a Wi-Fi network. If you see other networks appear in the list of available networks, but not your preferred network, move your watch closer to your router.
Why wont my Fitbit connect to my device?
Troubleshooting steps Bluetooth and turn Bluetooth off and back on. Turn your phone or tablet off and back on. Uninstall and reinstall the Fitbit app. If your Fitbit scale wont sync after you reinstall the app, log in to your Fitbit account on a different phone or tablet and try to sync.
What to do when your Wi-Fi wont let you connect?
Step 1: Check settings & restartMake sure Wi-Fi is on. Then turn it off and on again to reconnect. Learn how to connect to Wi-Fi networks.Make sure Airplane mode is off. Then turn it on and off again to reconnect. Press your phones power button for a few seconds. Then, on your screen, tap Restart .